Service notifications
Send app-based service updates, payment reminders, delivery notices, booking alerts and account prompts.
App notifications
Push notifications
Use push notifications for app-based service, lifecycle and marketing messages, with SMS or messenger fallback where the customer journey requires it.
Use cases
Customer messaging inside the app journey
Lifecycle messages
Support onboarding, retention, reactivation and product adoption scenarios for reachable app users.
Fallback planning
Combine push with SMS or messenger routes for important flows that need an alternative delivery path.
Marketing updates
Use push for approved promotional campaigns when permissions, frequency policy and local marketing rules allow it.
Setup note
Confirm app, permission and reporting scope
Push depends on the mobile app, active user base, notification permissions and implementation model. Revicom helps align push with the broader channel strategy.
- Best suited to companies with a mobile app and a reachable opted-in audience.
- Can reduce reliance on SMS for selected app-based messages, not replace it everywhere.
- Requires product, app, token and permission setup before launch.
- Reporting requirements should be agreed during integration planning.
- Sensitive lock-screen content needs careful review and privacy-aware wording.
FAQ
What to confirm
Does push need an app?
Yes. Push normally requires a mobile app, device tokens and users who have granted notification permission.
Can it replace SMS?
It can replace part of the SMS volume only when app activity, permissions and product requirements support that flow.
Can it be marketing?
Yes, if users have granted permission and the campaign follows consent, frequency and local marketing rules.
Add push to your communication flow
Tell us about your app, audience, notification scenarios and fallback requirements. Revicom will help define the right channel mix.
Get in touchPartner network
Working with the global messaging ecosystem
Revicom works with carriers, hubs and technology providers across international messaging routes.
_(Flat).svg)
